Shipping policy

Estimated delivery time:

Regularly 10-18 business days. 

Processing Time: 

1-2 business days

SHIPPING DISCLAIMER: 

Haxtec Dice will not assume responsibility for any lost or stolen packages when tracking says it is delivered. 

Undelivered items caused by and not limited to the follow reasons are not refunded:

1. Buyer missed clearance time window provided by the Customs and package is returned;

2. Buyer didn't pay tax timely to clear the goods and package is returned;

This can happen easily in European countries. You should watch the logistics status closely if your Customs usually don't notify you efficiently or timely.

3. Buyer changed address after the order is shipped out;

4. Incomplete address;

5. Wrong address;

6. Unaccessible address;