Update on June 1st: Shipping to Australia, Canada and Singapore can be slow according to current news. Turkey, Russia and Israel channels are temporarily paused due to Covid-19. Sorry for the inconvenience.
First thank you very much for all your kind support all along. 2020 has a bumpy start. In no other time in many of our lives do we feel that the whole world is on the same boat of life. While we are working hard to get through this all together, we'd like you to know what is going on in Haxtec Dice and how this relates to you.
Corona virus started. Many cities in China were locked down to stop the spreading. Our employees stayed at home with a full-paid two-month holiday. Delays in shipping started to show up though not much for majority of flights were still normal.
Part of our team started working from home. When the virus seemed to slow down, we returned to office gradually. Our workers returned later with new production. We started to recover to full speed. However, as outbreak happened in many other parts of the world, many flights are now cancelled.
How this will affect your order?
1. Will my order be delayed?
As we may have your products stocked in your country, you may still get your order timely! We now have local warehouses in the US, Canada and UK. You can also buy from our Amazon stores there to get quick delivery!
If you are living in other parts of the world, delays of a few days or even weeks may happen. Here I made a screenshot of 10 shippments we had last week randomly for your reference.
2. Will shipping rate go up?
No. As flights are cancelled(rates surged)and we are paying some employees for their holidays beause of social distancing, we do feel the pressure. However, we are all in this. So no excess fees at the moment. Still 5USD flate rate internationally and free shipping when order is over 25USD.
Sorry again for the inconvenience. We will try our best to ship the orders as fast as we can and pray for the end of the virus soon. Should there be any issue, you can always find us at firstname.lastname@example.org.
You too stay safe and take care.